Devices, instruments and equipment moved on a fixed cycle, in the department before the day's list begins.
We move medical equipment between suppliers, service centres and the places that use it. The consignments are not large, but each one is usually attached to a procedure, a clinic or a patient appointment already in the diary.
When a device or instrument set is late, the cost is not a delayed parcel, it is a list that cannot run and patients who have to be rebooked. Calibrated and delicate equipment cannot be treated as general freight either; it needs handling that reflects what it is worth and how easily it is disturbed.
Consignments are compact and high-value rather than bulky, devices, instrument sets, diagnostic and laboratory equipment, and the parts that go with them. They are sorted with great care and travel on the same cycle in either direction.
A fixed cycle, in both directions. Collection at a time you set, sortation while the department is closed, delivery before it opens. Loan kits, equipment out for servicing and items returned under warranty travel on the same operation, so the return leg is not an afterthought handled by someone else.
Evening collection — the run that has the department ready before the list.
No call centre. No handoffs. You get one contact who knows your account.